Customer Experience – Amazon Connect
Unit Information
Category
Professional Development
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Format: Self-paced
Location: online
Duration: 2 Hours
Unit Features
- Video Lectures
- Quizzes
Customer Experience – Amazon Connect
Synopsis
This module has been designed and structured to support customer success through agent engagement via the TAFE Queensland telephony channel via the Amazon Connect system.Instructor
Ariana DicksonSubject Matter Expert in the Customer Experience Program. |